Degraded performance: slow requests and export/import delays

Incident Report for Apicbase Status

Resolved

This incident has been resolved.
Posted Jun 01, 2026 - 16:21 CEST

Update

We are continuing to monitor for any further issues.
Posted Jun 01, 2026 - 16:07 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2026 - 15:31 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 01, 2026 - 12:53 CEST

Investigating

We're currently experiencing two performance issues:

Slow requests — response times across the platform are slower than usual. Requests are completing but may take longer than normal.
Export/import delays — jobs in the export/import queue are taking longer than usual to process. No data is lost; queued items will be processed once throughput returns to normal.
Posted Jun 01, 2026 - 12:17 CEST
This incident affected: Apicbase Application, Apicbase API, and Background Tasks.